Support Center

Frequently Asked Questions

Everything you need to know about B Brand, our products, and how we work.
B Brand connects you with a licensed healthcare provider entirely online. You complete a quick intake form about your health, concerns, and goals. A provider reviews your information and, if appropriate, sends a prescription directly to our pharmacy partner. No video call required unless your situation calls for one.
Yes. B Brand prescribes FDA-approved medications — the same active ingredients available at any licensed pharmacy. We source from accredited, vetted pharmacies to ensure safety and quality.
Absolutely. All orders are shipped in plain, unmarked packaging with no indication of the contents or sender. Your privacy is our priority.
Yes. Your health information is protected by strict privacy laws and never shared without your consent. All data is handled in compliance with applicable regulations.
Licensed, board-certified healthcare providers review every intake. They evaluate your health profile and decide whether treatment is appropriate before any prescription is issued.
Pricing varies by treatment. Visit our products page for current pricing. There are no hidden consultation fees.
Most orders arrive within 3 to 5 business days after your prescription is approved. Express options may be available at checkout depending on your location.
B Brand currently serves customers across the United States. Availability may vary by state based on local licensing requirements.
After sex treatments are medications taken following sexual activity to reduce the risk of sexually transmitted infections (STIs). These include options like DoxyPEP, which is taken within 72 hours of potential exposure.
DoxyPEP has been studied and found safe for many people. However, regular use should be discussed with a provider who can assess your individual risk factors and whether it makes sense for your lifestyle.
Yes. All medications on B Brand require a valid prescription from a licensed provider. Our intake process connects you with a provider who can determine if a treatment is right for you.
Timing matters. DoxyPEP is most effective within 24 hours of exposure and must be taken within 72 hours. If you think you need treatment, act quickly and complete our intake form today.